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Shop Sécra  Shoes | AUS

Shop Sécra  Shoes | USA

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USA | Sécra Shoes FAQs

<section id="isPasted" style="box-sizing: border-box; display: block; max-width: 100%; color: rgb(51, 51, 51); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 10px 0px 15px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px;">Yes, our footbeds were designed to be a nice and snug fit. Allowing people with all feet types to fit into the shoes.</p><p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px;">&#xA0;When wearing your shoes if you still need more ankle support you can add an extra hole in the ankle strap.&#xA0;</p><p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; margin-bottom: 0px;">Please feel free to contact our customer support team for more information.</p></div><div style="box-sizing: border-box;"><br></div></div></section>

Yes, our footbeds were designed to be a nice and snug fit. Allowing people with all feet types to fit into the shoes. When wearing your shoes if you still need more ankle support you can add an extra hole in the ankle strap. Please feel free to conta

I have a narrow foot - will these fit me?

The Arch and Fit

I am new to wearing arch supportive footwear, will these be uncomfortable?

Do you make more than one width in your footwear?

I have a wide foot - will these fit me?

I have supinated/high arches, will these shoes be comfortable for me?

I have pronated/flat feet, will these shoes be comfortable for me?

Will I experience rubbing or blisters?

How to pick the perfect size

Are Sécra Shoes the same size as Archies Thongs?

The Size

Shipping Information Summary

How do I track the shipping status of my parcel?

Do you offer express shipping?

Where is your warehouse?

How long does it take for my order to arrive?

Shipping

Exchange, refund and warranty summary

What is the 30 Day Comfort Guarantee?

I want to arrange an exchange

I want to arrange a refund

Warranty

Exchanges, Refunds and Warranty

I don't have any injuries or problems with my feet, will these still be good for me?

Are these good for people with bunions?

I have heel spurs, will these be good for me?

I have plantar fasciitis, will these be good for me?

I have an injury, will these be okay for me?

Injuries and Conditions

You are out of stock in the pair I want

Can I place my order over the phone?

Do you have Afterpay?

What cards do you accept?

Is there anywhere I can try Sécra Shoes on before buying?

Purchasing Options

What measures do you take to reduce impact on the environment?

What are the conditions like for your factory workers?

Where is your footwear produced?

Do you have any vegan options?

What is the durability of your footwear?

Can you wear Sécra for long walks?

Manufacturing - product design, usability and durability

How to clean your footwear?

How to protect and keep your shoes in the best condition

Product Care Instructions

I have a narrow foot - will these fit me?Updated a year ago