Contact Us 

Shop Sécra  Shoes | AUS

Shop Sécra  Shoes | USA

Arrange a refund

Arrange an exchange

USA | Sécra Shoes FAQs

<p id="isPasted" style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">S&#xE9;cra Shoes are true to size. We have created a sizing chart for you to help you choose the perfect size.<p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have any doubts as to which size to select, we suggest that you measure your foot length and select the corresponding size.&#xA0;<p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Wider feet:&#xA0;We recommend choosing half a size up for wider feet.&#xA0;<p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><img data-fr-image-pasted="true" src="https://support.au.secrashoes.com/hc/article_attachments/900006935726/Se_cra_Size_Chart.jpeg" alt="Se_cra_Size_Chart.jpeg" style="box-sizing: border-box; border: 0px; height: auto; max-width: 100%;" class="fr-fic fr-dii"><p style="box-sizing: border-box; font-size: 0.9em; line-height: 23.04px; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Still a little unsure? Please contact our customer care team at support@secrashoes.com and we will happily help you select the correct size.&#xA0;

Sécra Shoes are true to size. We have created a sizing chart for you to help you choose the perfect size. If you have any doubts as to which size to select, we suggest that you measure your foot length and select the corresponding size. Wider feet: W

How to pick the perfect size

The Size

I am new to wearing arch supportive footwear, will these be uncomfortable?

Do you make more than one width in your footwear?

I have a wide foot - will these fit me?

I have a narrow foot - will these fit me?

I have supinated/high arches, will these shoes be comfortable for me?

I have pronated/flat feet, will these shoes be comfortable for me?

Will I experience rubbing or blisters?

The Arch and Fit

Are Sécra Shoes the same size as Archies Thongs?

Shipping Information Summary

How do I track the shipping status of my parcel?

Do you offer express shipping?

Where is your warehouse?

How long does it take for my order to arrive?

Shipping

Exchange, refund and warranty summary

What is the 30 Day Comfort Guarantee?

I want to arrange an exchange

I want to arrange a refund

Warranty

Exchanges, Refunds and Warranty

I don't have any injuries or problems with my feet, will these still be good for me?

How to pick the perfect sizeUpdated a year ago